Privacy Policy

Information we collect

We collect account details such as your name and email, plan and payment status, manuscripts and project files you choose to upload, and technical records needed to operate and secure the service.

How we use information

We use information to create and secure accounts, provide publishing workflows, process purchases through our payment provider, send service messages, support customers, and improve reliability.

Service providers

We share only the information needed with service providers that support hosting, payments, email delivery, and publishing workflows. We do not sell personal information.

Retention and security

We retain information while your account or project is active and as needed for legal, payment, security, and backup obligations. We use reasonable safeguards, but no online service can guarantee absolute security.

Your choices

You may request access, correction, or deletion of eligible account information. Some records may be retained when required for transactions, disputes, fraud prevention, or legal obligations.

Contact

Privacy requests may be sent to info@formatrixbookstudio.com.